Our Privacy Policy



PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CLICKING , “I AGREE TO XPRRESSSEND'S PRIVACY POLICY”, “I AGREE AND CONSENT TO THE COLLECTION, USE, DISCLOSURE, STORAGE, TRANSFER AND/OR PROCESSING OF MY PERSONAL DATA FOR THE PURPOSE STATED IN, AND UNDER THE TERMS OF, XPRESSSEND’S PRIVACY POLICY” OR SIMILAR STATEMENTS AVAILABLE AT THE XPRESSSEND REGISTRATION PAGE OR IN THE COURSE OF PROVIDING YOU WITH THE SERVICES OR ACCESS TO THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS OF THIS PRIVACY POLICY AND THAT YOU HAVE AGREED AND CONSENTED TO THE COLLECTION, USE, DISCLOSURE, STORAGE, TRANSFER AND/OR PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED AND UNDER THE TERMS HEREIN.

We are committed to handling your personal data in accordance with the applicable laws when you use any of the features, functions, mini-apps or mobile games available on our Platform or Services, interact with us via an external service, application or through our customer service agents, or access our Services or our Platform through your computer, mobile device, or any other device with Internet connectivity.

Information collected

During the course of your use of the Platform and our provision of the Services, we may receive personal data from you in the following situations: (a) When you browse our websites (both mobile and web versions); (b) When you create an account with us (as buyer or seller or otherwise); (c) When, as a seller, you list products and/or services for sale on the Platform and/or on the platforms of our affiliates and conduct transactions with buyers in respect of the sale and purchase of those products and/or services; (d) When you apply for, subscribe to or otherwise use any of the Services on our Platform and/or on the platforms of our affiliates; (e) When you make a transaction regarding the products available on the Platform; (f) When you activate or use any payment-related functions available on the Platform or provided by our third party service providers; (g) When you use any of the features, functions, mini-apps or mobile games available on the Platform or Services; (h) When you record any user-generated content which is uploaded on the Platform; (i) When you use the chat function on the Platform; (j) When you subscribe to our publications or marketing collaterals; (k) When you enter a competition, promotion or survey; (l) When you participate in any activity or campaign on the Platform; (m) When you log in to your account on the Platform or otherwise interact with us via an external service or application, such as Facebook or Google; (n) When any other user of the Platform posts any comments on the content you have uploaded on the Platform or when you post any comments on other users’ content uploaded to the Platform; (o) When a third party lodges a complaint against you or the content you have posted on the Platform; and (p) When you interact with us offline, including when you interact with our outsourced customer service agents.

Information Collected by Third Parties

  • The Platform may contain links to other websites operated by other parties, such as our business affiliates, merchants or payment gateways. We are not responsible for the privacy practices of websites operated by these other parties. You are advised to check on the applicable privacy policies of those websites to determine how they will handle any information they collect from you. 10.2. Please note that even if the third party is affiliated with us, we have no control over these third party websites, each of which may have their own separate privacy and data collection practices independent of us. We therefore have no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked sites. These linked sites are only for your convenience and you therefore access them at your own risk. Nonetheless, we seek to protect the integrity of our Platform and the links placed upon each of them a nd therefore welcome any feedback about these linked sites (including, without limitation, if a specific link does not work).

Why we collect personal information about you

  • Where permitted by applicable data protection laws, we reserve the right to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request.

Storing your data

To safeguard your personal data from unauthorised access, collection, use, disclosure, processing, copying, modification, disposal, loss, misuse, modification or similar risks during the course of your use of our Platform and/or Services, we have introduced appropriate administrative, physical and technical measures such as: (a) Restricting access to personal data to individuals who require access; (b) Maintaining technology products to prevent unauthorised computer access; (c) Using 128-bit SSL (secure sockets layer) encryption technology when processing your financial details; and/or (d) implementing other security measures as required by applicable law. .

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